Under
Attack?
Attack?
IT Plan that's right for your business
Reinventing Managed IT Services for small and growing businesses
$295
per month
Up-to 5 Employees
2 Hours Included
Estimated Response Time < 8 Hours
Help Desk / Ticketing System
IT Procurement
Employee On/Offboarding
IT Asset Management
Server Support
Account Manager
Security Awareness Training
Cyber Resilience
MONTH-TO-MONTH
$1,350
per month
Up-to 30 Employees
10 Hours Included
Estimated Response Time < 1 Hour
Help Desk / Ticketing System
IT Procurement
Employee On/Offboarding
IT Asset Management
Server Support
Account Manager
Security Awareness Training x 10 Users
Cyber Resilience
MONTH-TO-MONTH
$675
per month
Up-to 10 Employees
5 Hours Included
Estimated Response Time < 4 Hours
Help Desk / Ticketing System
IT Procurement
Employee On/Offboarding
IT Asset Management
Server Support
Account Manager
Security Awareness Training
Cyber Resilience
MONTH-TO-MONTH
$2,700
per month
30+ Employees
20 Hours Included
Estimated Response Time < 30 Minutes
Help Desk / Ticketing System
IT Procurement
Employee On/Offboarding
IT Asset Management
Server Support
Account Manager
Security Awareness Training x 20 Users
Cyber Resilience
MONTH-TO-MONTH
Features
Start
Grow
Scale
Unstoppable
Prioritized IT Support
The number of prioritized remote support hours included in your monthly plan. Having your company under the right plan allows us to assign a proportional amount of resources to your company and deliver responsive support.
2 Hours
5 Hours
10 Hours
20 Hours
Employees
The number of employees working at your companies, whom we will be supporting
Offices / Branches
Number of offices / branches we will be supporting
1
1
2
5
Help Desk / Ticketing System
Need help? Simply email our support mailbox (or call us) and a ticket will be automatically created for you with our help desk team. We then work our magic, solve your issue, and close the ticket.
IT Procurement
Let's make sure you order the right equipment moving forward (computers, printers, etc.) - we are here to help with all your IT purchasing needs.
Employee Onboarding/Offboarding
Together we will establish a list of procedures, which are to be followed as new employees join your company. The goal is for everything (hardware, licensing, etc.) to be fully ready so no time is wasted the moment a new employee joins the company. And just as importantly, we will create procedures for when employees leave.
IT Asset Management
Keeping track of your IT assets is extremely important and often overlooked. This will help with budgeting, warranty, and more.
Account Manager
A dedicated Account Manager will be assigned to your company and act as your main point of contact. With that said, each Account Manager has a team of IT Specialists working by their side to ensure you get the best service.
Server Support
Servers are often at the core of your business and need to be looked after properly to ensure they remain operational and support your business - let us take care of it.
Security Awareness Training
Given the necessity of training, our goal is to make it both cost effective and fun for your employees. Not only will we be providing your employees with short & engaging content, but we will also be 'attacking' them with phishing emails regularly to see how they respond, and more.
Cyber Resilience
A comprehensive service designed to continuously assess and enhance your organization's cybersecurity defenses. Through ongoing evaluations, we identify vulnerabilities and provide a clear, actionable scorecard that highlights areas of low, medium, and high risk. This service is aimed at systematically reducing your security risks over time, ensuring your business stays protected against evolving cyber threats.
Response Time
Cyber Unit will use commercially reasonable efforts to respond (Mon-Fri between 7am-5pm PST excluding Statutory Holidays) and begin working towards a resolution for all requests during working hours based on the level of impact posed on business operations
Minimal < 24 hours
Moderate < 10 hours
Critical < 8 hours
Moderate < 10 hours
Critical < 8 hours
Minimal < 8 hours
Moderate < 6 hours
Critical < 4 hours
Moderate < 6 hours
Critical < 4 hours
Minimal < 3 hours
Moderate < 2 hours
Critical < 1 hour
Moderate < 2 hours
Critical < 1 hour
Minimal < 2 hours
Moderate < 1 hour
Critical < 30 Minutes
Moderate < 1 hour
Critical < 30 Minutes